TERMS OF SERVICE:

Use of Materials, Restrictions and Copyrights

  • All images, (with the exception of those in public domain) company logo, and other material contained in this web site may be either owned or copyrighted by Smiling Dog Art & Photo Shop or it’s suppliers and may not be downloaded, saved, copied or reproduced in any form including but not limited to electronic, digital, mechanical, or photocopying.
  • Images displayed with any (C) symbol and/or Smiling Dog Art & Photo , Smiling Dog Art & Photo Shop, or signature of artist or photographer shall not be reproduced and modified in any way without the prior written consent of Smiling Dog Art & Photo Shop.
  • It is the customer responsibility to verify to the best of his/her ability any copyright or permissions required to reproduce any images submitted to us for reproduction and/or modifications. We reserve the right to refuse any submissions that we believe to be in violation of US copyright laws, or to be of illegal content.

Return Policy

  • We at Smiling Dog Art & Photo Shop take great care to provide accurate descriptions of our products and services and that your order is completed to your satisfaction. Please be aware that there are slight variations in color between some monitors and their settings and that we can not be responsible for these differences in the final print. At your request, we will provide for a small fee a low resolution sample print for your review before approving the final print. This will delay processing of your final print pending receipt of your approval.  
  • VINTAGE ART REPRODUCTIONS – In the event that you are not delighted with your finished product we will make every effort to resolve the problem or issue a full refund minus shipping costs if returned within 14 days of delivery. Customer will be responsible for return shipping of product before any refunds are given. All refunds issued for payment made by credit or debit card must be applied back to the same card originally used when the order was placed.
  • CUSTOM PHOTO REPRODUCTIONS – All photo restorations, digital enhancements, and reproductions are subject to a non-refundable 50% deposit before any work is begun. All custom work will include a no-obligation “worse case scenario” quote for customer approval. Upon customer approval and receipt of deposit work will begin and deposit will be applied to final purchase.  
  • SALES TAX must be applied to all orders shipped for delivery within the state of Tennessee. 

 

Privacy Policy

  • There is no registration required to use this website. If you choose to purchase a service or product from us we will request certain identifiable information from you on our order form. You must provide contact information such as name, email and/or phone, shipping address; as well as financial information for credit card purchases. We use this information for billing purposes and fulfillment of your order. If we have any questions regarding your order or processing your payment we will use this information to contact you.  
  • We do not share personally identifiable information with third parties other than that which is required to fulfill your order. We use outside shipping companies to fulfill your order and a credit card processing company to bill you for products and services. These companies do not retain, share, store or use personally identifiable information for any other purpose than completion of your purchase. All credit card transactions are processed through a secure server. 
  • Smiling Dog Art & Photo Shop will retain customer information only to the extent and time necessary to complete your purchase and will be stored in a secured area and accessibility limited to those personnel assigned to processing of customer orders.
  • From time to time we may ask permission to post customer images in our gallery. No customer photographs or submitted images will be posted to website without the customer’s consent. Upon customer’s consent, if images are posted there will be no personally identifiable information included for public viewing or access.
  • All requests for information and processing of payments are done through submitting a form from our “Contact Us” page or email to rkrambs@smilingdogartandphotoshop.com. This address is accessible only by the sole proprietor of Smiling Dog Art & Photo Shop. If you have any questions or concerns about any of the policies listed here please feel free to contact her at 931-223-5847.

 

As business dictates, we may change our service and privacy policies from time to time. If in the event of such changes, we will post such notice on our home page and any other pages deemed appropriate.